Support for your shoot

Good questions.
Clear answers.

Rental details, equipment questions and the practical things that help your shoot run smoothly.

Frequently asked questions

Does preparing a request reserve my gear?

No. Submitting sends your request to the team, but equipment is reserved only after they confirm availability and the booking in writing.

Can I rent a lens without a camera body?

Yes, you can build a lens-only request. Confirm your camera model and lens compatibility before collection.

How is my estimate calculated?

The daily rates of selected items are added together and multiplied by the rental duration. The estimate does not include unconfirmed deposit, delivery or other charges.

Can I arrange delivery?

You can request delivery at checkout. The team must confirm the address, timing and delivery charge before booking.

What if I need to change my dates?

Edit your dates in the configurator before submitting. For an accepted booking, contact the team to confirm any change or extension.

What should I do before returning a memory card?

Back up your photos and videos before return. Check that you have copied everything you need, then clear your personal files from the card.

Trincomalee, Sri Lanka

Prepare an enquiry.

Write your question, then copy or download it to share with the team through your usual contact channel.